Frequently Asked Questions
AutoProctor is an automated proctoring solution for online tests. As users take tests, we monitor the user’s environment and actions real-time to determine malpractice. We can communicate this to the test taker to prevent further occurrences. We can also record evidence of these incidents so that you can review them later.
AutoProctor employs a variety of methods for this. While we obviously do not want to reveal our exact algorithms, we take as input the audio and video feed of the user, whether the user is switching away from the test to a different tab/application, etc.
At the end of the test, our proprietary AI engine calculates a trust score based on all the evidence gathered. This trust score factors in the frequency and duration of these violations. The AI engine uses the data of the many previous test-takers to distinguish between an actual malpractice and a test-taker who inadvertently triggered a violation.
While our actual algorithms are proprietary, we will share the evidence we have gathered with you. For example, if AutoProctor detects multiple people on the screen, it will take a photo of this violation. You can then view this photo on your dashboard.
Apart from proctoring, AutoProctor also has a Timer feature. You can set the duration of the test, after which the user cannot submit any more answers. You can also set a Start Time, before which the test isn’t accessible. Similarly, you can set an End Time, after which the test isn’t accessible.
The core offering of AutoProctor is the proctoring solution. The easiest way to use AutoProctor would be to install it as an add-on to Google Forms. You can then create the questions on Google Forms, and share a link with the test-takers.
If you use a software or LMS that isn’t Google Forms, we will have to do a custom integration with your site. Reach out to us at firstname.lastname@example.org and we can help you set up the integration.
Once you install the add-on on Google Forms, AutoProctor will generate a unique link for each test. You just have to share this link with your users. Once they click on the link, the test and the proctoring will both start together.
This depends on how you have configured the test. For example, if you have enabled video tracking, the user must have a camera on the device. If there is audio tracking, there must be a mic. Of course, the user must be connected to the internet for the test and the proctoring to work.
It is best to experience the test environment for yourself. So, we highly recommend that you take the demo test. But, basically, the test proceeds as it usually does. If the timer is enabled, the user sees the timer. In the background, AutoProctor monitors the environment and the actions. Depending on how you have configured the test, detected violations are communicated to the user. Similarly, depending on your configuration, evidence of these violations are recorded so that you can review them later.
Most likely, this is because of an issue with your login. You are logged in with a Google account that doesn't allow you access to the test. Read these instructions for a Timed Test, and these instructions for a Proctored Test. Scroll down the section that says Google Accounts.
As we mention in our instructions on taking Proctored Tests, AutoProctor uses quite modern technologies to detect and analyse anomalies. This requires modern browsers. It also requires the device hardware to have high enough specifications. While we cannot list all the specifications required, the easiest way to check if your device support AutoProctor is by taking the demo test. If the test doesn't load despite you following all the instructions, it means that your device isn't supported, and you will need a higher-end device.
Similar to the question above, if the test loads fine but it is very laggy or slow, it just means that your device doesn't have good enough hardware to run AutoProctor. Your device may be running Facebook and YouTube perfectly well, but remember that AutoProctor is capturing video from your device and running Artificial Intelligence algorithms on it. So, it requires much more processing power.
You can try closing all other apps on your device, and rebooting your device just before you take the test. But, if you still cannot run the test, unfortunately there is nothing we can do about it :(
Yes, ideally we would have liked to have a single Submit button too. But, that is currently impossible due to the way Google Forms works. AutoProctor just loads your Google Form on its own site. Even though Google Form is loaded on the AutoProctor site, Google doesn't give us permissions to know whether the user has submitted the Form or not.
So, if a user clicks the Submit button on the AutoProctor site, it is impossible for us to know that the answers have been submitted. Which is why we have two Submit buttons: The Purple button is to let Google know that the answers have been submitted. The Green button is to let AutoProctor know that the test has been completed.
This is also the reason we cannot automatically submit the answers when the time is up. Google doesn't allow us to submit the answers on the user's behalf. So, until Google changes its permissions, there is nothing we can do!
We are mindful that because AutoProctor is accessing video and audio feeds of the user, Privacy is a big concern. By default, these data are stored on the cloud and only the test administrator can access these data, via a unique URL. After having reviewed the data, the administrator can choose to delete them, which will permanently erase all the files from our cloud storage.
We can work with you if you want the files to be on your own storage. This will require custom integration.