Last Updated: June 18, 2021 (v2.0)
IF YOU ARE UNDER THE AGE OF 18, WE REQUIRE YOU TO PROVIDE US WITH THE CONSENT OF YOUR PARENTS OR LEGAL GUARDIANS TO ALLOW YOU TO USE OUR PLATFORM. WE REQUIRE SCHOOLS, TEACHERS, AND TESTING INSTITUTIONS TO PROVIDE US PARENTAL CONSENT BEFORE THEY ASK A STUDENT OR TEST TAKER UNDER 18 TO USE AUTOPROCTOR.
We are committed to protecting the privacy of our Users whose information is collected and stored while using AutoProctor.
The capitalized terms have the same meaning as ascribed in our Terms of Service as applicable, unless otherwise noted here.
WE DO NOT SELL YOUR PERSONAL INFORMATION, NOR DO WE INTEND TO DO SO. WE DO NOT GIVE ACCESS TO YOUR PERSONAL INFORMATION TO THIRD PARTIES EXCEPT TO SUBPROCESSORS TO ASSIST US IN THE PROVISION OF OUR SERVICES TO YOU.
When you register to use our Website, App, or Platform, we collect personal information (also referred to as personally identifiable information or "PII") which may include your name, online contact information such as your email address or username, phone number, and other personal information like photograph, audio file, and video file. The information so collected will be stored on our servers.
We collect personal information from you in the following ways:
We collect information from you automatically when you navigate through our Website, App, or Platform in the following ways:
We use the information that you provide to:
We allow third party behavioral tracking and links to third-party web pages. Occasionally, at our discretion, we may include or offer third-party products or services on our Website, App, or Platform. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our Website, App, or Platform and welcome any feedback about these sites. Please contact us at email@example.com.
Our Website and App receive regular security scans and penetration tests. Our Website and App also receive regular malware scans. In addition, our Website and App use an SSL certificate as an added security measure. We require username and passwords for our employees who can access your personal information that we store and/or process on our Platform and servers. In addition, we actively prevent third parties from getting access to your personal information that we store and/or process on our Platform and servers. We accept payment by credit card through a third party credit card processor on our behalf. We will implement reasonable security measures every time you (a) place an order, or (b) enter, submit, or access your information, (c) register, or (d) access our Platform, on our Website and App.
There are times when we may share Personal Information, which you have shared with us, with others to enable us to provide you over Services, including contractors, service providers, and third parties ("Partners"). This section discusses only how Socratease may share such information with Partners. We will ensure that our Partners protect your Personal Information. The following describe how and with whom we may share your Personal Information:
Disclosure of Personal Information.
Other Disclosure of Personal Information.
Third Party Disclosure.
Choices Users Have About How Socratease Uses and Discloses Information.
We are headquartered in the United States of America. Most of our operations are located in the United States and India. Your Personal Information, which you give to us during registration or use of our Website, App or Platform, may be accessed by, transferred to, stored by, or processed by us in India and/or the US. Our servers or our third-party hosting services partners are located in the United States/India. By using our site, you consent to any transfer of your Personal Information out of Europe, UK, or Switzerland for processing in the US or other countries.
The data importer agrees and warrants:
The data exporter agrees and warrants:
AutoProctor does not sell, trade, or otherwise transfer to outside third parties your "Personal Information" as the term is defined under the California Civil Code Section § 1798.82(h). Additionally, California Civil Code Section § 1798.83 permits Users of our Website, App, or Platform that are California residents to request certain information regarding our disclosure of their Personal Information to third parties for their direct marketing purposes. To make a request for such disclosure, please send an email to firstname.lastname@example.org or write us at Socratease, Inc., 21536 Saratoga Heights Dr., Saratoga, California 95070, United States.
If you would like to discuss our Personal Information storage and processing process with us, please send us an email at email@example.com or write us at Socratease, Inc., 21536 Saratoga Heights Dr., Saratoga, California 95070, United States.
The Student Online Personal Information Protection Act ("SOPIPA") is a California legislation that protects the privacy of K-12 students under the age of eighteen (18). Under SOPIPA, we do not use any of the personally identifiable information (PII) of students under 18 collected while using our Platform to send them any marketing or targeted advertising.
In compliance with SOPIPA, all of the collected PII is used only to improve, develop, maintain, and support the Website, App, and Platform.
Family Educational Rights and Privacy Act ("FERPA") is a federal legislation that protects the privacy of students education records. FERPA applies to a variety of information that directly relates to the student and is maintained by the educational institution or an outside agency such as Socratease. We handle all student data in compliance with FERPA regulations.
While not all collected information is to be treated with the same scrutiny, an educational record, such as a course name, assessment grades or audio and video sessions of a proctored exam, are highly protected.
The Protection of Pupil's Rights Act("PPRA") is a federal legislation that gives parents and students who are enrolled in any program funded by the U.S. Department of Education, the right to protect their informational privacy in certain categories such as religion, sexual attitudes, family income, and so on.
In compliance with PPRA, Socratease does not administer or conduct any surveys or evaluations on AutoProctor that elicit information on any of the eight protected categories of the PPRA.
The Children's Online Privacy Protection Act ("COPPA") is a federal legislation that applies to entities that collect and store "Personal Information," as the term is defined under COPPA, from children under the age of thirteen (13). We are committed to ensuring compliance with COPPA. If you would like to know more about our practices and specifically our practices in relation to COPPA compliance, please email us at firstname.lastname@example.org. Children can access many parts of the Platform and its content and use many of its features without providing us with personal information. However, some content and features are available only to registered users or require us to collect certain information, including personal information, from them. In addition, we use certain technologies, such as cookies, to automatically collect information from our users (including children) when they visit or use our Website, App, or Platform.
We only collect as much information about a child as is reasonably necessary for the child to participate in an activity, and we do not condition his or her participation on the disclosure of more personal information than is reasonably necessary.
The CAN-SPAM Act establishes requirements for commercial messages, gives recipients the right to have businesses stop emailing them, and spells out penalties for violations. Per the CAN-SPAM Act, we will:
If you wish to opt out of email marketing, follow the instructions at the bottom of each email or contact us at email@example.com and we will promptly remove you from all future marketing correspondences.
AutoProctor uses the following third-party service providers for the provision of services as detailed under the Terms of Service, as applicable
|Name of Third-Party Service Provider||Contact Information|
|Amazon Web Services Inc.||
Address: 410 Terry Avenue North, Seattle, Washington 98109-5210, United States
Address: 510 Townsend St, San Francisco, California 94103, United States
Google HQ, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA
Posthog, Inc, CA, USA
DigitalOcean Inc, 101, 6th Ave, New York, NY, USA
Additionally, if you have any questions or concerns about our third-party service providers, please email us at firstname.lastname@example.org.
If you believe that any content on our Website, App, or Platform violates your copyright, and you wish to have the allegedly infringing material removed, the following information in the form of a written notification (pursuant to the Digital Millennium Copyright Act of 1998 ("DMCA Takedown Notice")) must be provided to our designated Copyright Agent.
Socratease's Copyright Agent to receive DMCA Takedown Notices is Jayanth Neelakanta, at email@example.com and at Socratease, Inc., Attn: DMCA Notice, 21536 Saratoga Heights Dr., Saratoga, California 95070, United States. You acknowledge that for us to be authorized to take down any content, your DMCA Takedown Notice must comply with all the requirements of this Section. Please note that, pursuant to 17 U.S.C. § 512(f), any misrepresentation of material fact (falsities) in a written notification automatically subjects the complaining party to liability for any damages, costs and attorney's fees incurred by Socratease in connection with the written notification and allegation of copyright infringement.